How can we help?
Questions, feedback, a bug or help with your subscription: send us a message and a real person will get back to you, usually within 1–2 business days.
Common questions
How do I cancel my subscription?
Foodify Pro is billed by Apple, so you cancel it in your iPhone's settings (we can't do it for you): open Settings, tap your name at the top, then Subscriptions, Foodify and Cancel Subscription. You keep Pro until the end of the current billing period. To avoid being charged after the free trial on the yearly plan, cancel at least 24 hours before the trial ends.
How do I delete my account?
In the app, go to Profile → Settings → Delete Account. This deletes your account and the data tied to it, such as your profile, food log, weight history and measurements, and it can't be undone. The Privacy Policy explains what is deleted and what is kept. If you can't get into the app, email us and we'll help.
I paid for Pro but it isn't active. What now?
First, make sure you're signed in with the same Apple ID you bought it with. In the app, open Profile and tap Restore Purchases. If it's still not active, reinstalling the app and signing back in usually fixes it. Still stuck? Email us with your Apple receipt and we'll sort it out.
How much does Foodify cost?
Foodify is free to download, and Foodify Pro is required to use the app. In the US, Pro is $49.99 a year with a 3-day free trial, or $12.99 a month with no trial. The App Store shows your local price before you buy.
Is my nutrition and health data private?
We never sell your data and we never show ads. Read exactly what we collect and why in the Privacy Policy.
I found a bug or a wrong calorie count.
Please tell us. Use the form above with the topic Bug report. A screenshot, the food in question, and your iPhone model and iOS version help us fix it much faster.